Legal

Terms of Service

Last updated: 1 May 2026  ·  Effective from launch date

Plain-language summary: These terms govern your use of DAGRISOL (farm management) and DAGRICON (contractor marketplace). By creating an account you agree to them. The most important points: keep your account details honest, pay for what you hire, rate fairly, and don't misuse the platforms.

1. Acceptance of Terms

By creating an account on DAGRISOL or DAGRICON, or by using any part of the Platforms, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the Platforms.

These Terms apply to all users, whether accessing as a farmer, contractor, or both. Where the Platforms offer different features to different user types, those specific provisions are noted below.

2. The Platforms

DAGRISOL is a farm management platform that helps farmers track operations, animals, equipment, staff, jobs, and weather data in one place.

DAGRICON is a contractor marketplace that connects farmers with agricultural service providers including spraying, harvesting, ploughing, transport, and other farm services.

Both Platforms are operated by DAGRISOL (Pty) Ltd, South Africa. We act as a technology platform and are not a party to any agreement between farmers and contractors — we facilitate the connection.

3. Account Registration

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

4. Farmer-Specific Terms

As a farmer on DAGRICON, you agree to:

DAGRICON may suspend your account if contractors repeatedly report payment failures or unreasonable access conditions.

5. Contractor-Specific Terms

As a contractor on DAGRICON, you agree to:

We may request proof of certification or insurance at any time. Failure to provide it may result in suspension.

6. Payments and Fees

Payment terms between a farmer and contractor are agreed between those parties. DAGRICON may offer optional in-platform payment tools — when used, the following applies:

Taxes on contractor income are the contractor's own responsibility. DAGRISOL does not provide tax advice.

7. Ratings and Reviews

After each completed job, both the farmer and contractor are invited to rate each other. Ratings must be:

We reserve the right to remove ratings that violate these requirements. Attempts to manipulate ratings (including asking third parties to post fake reviews, or threatening negative ratings to extract concessions) will result in account suspension.

8. User Content

You retain ownership of content you post (photos, descriptions, messages). By posting it, you grant DAGRISOL a non-exclusive, worldwide, royalty-free licence to display and distribute it as part of operating the Platforms. We will not sell your content to third parties.

You are solely responsible for the content you post. Content must not infringe third-party rights, be misleading, or violate any applicable law.

9. Prohibited Conduct

The following are prohibited on both Platforms:

10. Limitation of Liability

DAGRISOL is a technology platform facilitating connections between independent parties. We do not control the quality of agricultural services rendered, the condition of farms, or the conduct of users.

To the maximum extent permitted by law, DAGRISOL's total liability to you for any claim arising from these Terms or use of the Platforms is limited to the fees you paid us in the 12 months preceding the claim, or R1,000 — whichever is greater.

We are not liable for indirect, incidental, special, or consequential damages, including crop damage, equipment damage, or lost profits.

11. Termination

You may close your account at any time by contacting us. We may suspend or terminate your account if you breach these Terms, engage in fraudulent activity, or if we are required to by law. We will give reasonable notice before termination except in cases of serious misconduct.

On termination, your right to use the Platforms ceases immediately. We retain data as described in our Privacy Policy.

12. Dispute Resolution

We encourage users to first attempt to resolve disputes directly. If that fails, you may raise a dispute through the in-platform dispute process. DAGRISOL's decision on platform-level disputes (e.g., fraudulent ratings, account bans) is final.

These Terms are governed by the laws of the Republic of South Africa. Any legal proceedings must be brought in the courts of South Africa.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email at least 30 days before they take effect. Continued use after that date constitutes acceptance.

14. Contact

Questions about these Terms? Reach us at info@dagrisol.co.za or through our Contact page.